Shipping & Delivery Policy - Shopaale 🚚✨
At Shopaale, we know you can’t wait to try on your new favorites! That’s why we work with India’s top courier experts like Delhivery, BlueDart, and Ecom Express to bring your package to your doorstep as fast as possible. 🚀
1. Shipping Charges (The Best Part!) 💸
Free Shipping: Everyone loves a gift! We offer FREE Shipping on all orders across India. 🎁
COD Fee: If you choose Cash on Delivery, a small handling fee of ₹50 or ₹100 (depending on the product cost) will be added at checkout. This helps us ensure your cash order is handled with extra care! 🤝
2. When Will My Order Arrive? ⏱️
We work fast so you don't have to wait!
Metros & Big Cities: Usually reaches you in 3-5 business days. 🏙️
Rest of India: Delivery within 5-7 business days. 🇮🇳
Quick Dispatch: We pack and ship most orders within 24-48 hours! 📦🏃♂️
Note: During huge sales or festivals, it might take 2-3 days extra because of the heavy rush—but we promise it’s worth the wait! 🎊
3. Live Tracking 📍
Want to know where your box is?
As soon as we ship your order, we’ll send a Tracking Link via SMS and Email. 📱
You can also track it live in the 'My Orders' section of the Shopaale app.
4. Safe & Happy Delivery 🛡️
Contactless Delivery: Safe, clean, and professional delivery at your door. 😷
Check the Seal: If the package looks opened or damaged, do not accept it. Just tell the delivery boy and contact us immediately! 🚫📦
OTP Safety: For expensive items, we might ask for an OTP to make sure the right person (YOU!) gets the order. 🔐
5. Not at Home? No Problem! 🏠
If you’re out when the delivery hero arrives:
They will try to deliver your package 3 times. 📞
They will call you to find a better time.
If we still can't reach you, the order comes back to us, and your refund is sent straight to your Shopaale Wallet. 💳
💡 Shopaale Pro-Tips:
Turn on Notifications: Get "Live Updates" so you know exactly when your order is out for delivery. 🔔
Check Your Details: Always double-check your Pincode and Phone Number for a lightning-fast delivery! ✅
