Returns & Refunds Made Easy! 🛍️✨ At Shopaale, we want you to be 100% happy! If your order isn't perfect, our return process is super simple.

1. 7 Days to Decide 🗓️ If you don't like what you bought, you have 7 days from the delivery date to return or exchange it. Just a small request: Please keep the item new, unwashed, and keep the tags attached! 🏷️✅

2. Fast Refunds to Your Wallet ⚡💰 Forget waiting days for bank transfers! Whether you paid by Cash (COD) or Online, we send your refund to your Shopaale Wallet. Why the Wallet is Great: * No Waiting: Your money arrives much faster than a bank. 🏃‍♂️ Easy Shopping: Use the balance to buy anything else on the app instantly! 👗 Always There: Your wallet money never expires. 🕒 Note: Wallet money stays in the app and cannot be moved to a bank or taken as cash. 🚫🏦

3. How Long Will it Take? ⏱️ Pickup: Our delivery partner picks up the item from your house. 🏠 Check: We do a quick quality check at our warehouse. 🔍 Refund: Within 24 to 48 hours of the check, your money is in your wallet! 💸

4. Items We Cannot Take Back 🙅‍♂️ For your safety and hygiene, we cannot accept returns on: Innerwear & Sleepwear 🩱 Beauty & Makeup products 💄 "Final Sale" items 🏷️

5. How to Return in 3 Steps 📲 Request: Go to 'My Account' in the app and click 'Return' on your order. Pack: Put the item back in its original packet. 📦 Handover: Give it to our delivery partner when they arrive. 🤝